Make the right choice for you and your environment
To find out how - Telephone: 01633 53 54 55 or Email (see contacts)

Micaul Solar are Grant Approved Accredited Installers under the BRE Microgeneration Cert. Scheme MCS1074

Up to 50% grants available to public bodies, charities and housing associations

We are currently looking for plumbers, electricians, project managers, sales and technical support staff - if you are or would like to be into renewables, please contact Jill on 01633 53 54 55 for more details

Micaul Solar

 

First Company in Wales to be Microgeneration Accredited for Heat Pumps, Solar Thermal, Solar PV and Biomass

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BRE Accreditation
REAL Assurance
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Demo Centre
Renewables Feasibility Study
Heating Survey
Solar Hot Water
Solar PV
Heat Pumps
Underfloor Heating
Biomass Boilers
Heat Recovery & Ventilation
Micro-Hydro
Rainwater Harvesting
Contact Details

 

 

 

REAL Assurance

Micaul Solar is a member of the REAL Assurance Scheme. This scheme has been created to help companies provide high standards of service to consumers. The scheme is governed by specific bye laws which members must undertake to abide by.

The Consumer Code is the centrepiece of the scheme, and is aimed at all those that have contact with domestic consumers. Wherever appropriate, the Code must be used in conjunction with the  Microgeneration Certification Scheme (MCS) which is an important quality assurance mechanism that sets out both:

  • Installer accreditation standards for installers of micro heat and power generators

  • Product accreditation standards for micro heat and power generators suitable for domestic use

This scheme has been developed by the Buildings Research Establishment (BRE) and the standards it contains are those required by the UK Government’s Low Carbon Buildings Programme (LCBP) and the Scottish Government's Community and Householder Renewables Initiative (SCHRI)

As members of the REAL Assurance Scheme, we agree to abide by the REAL Assurance Scheme Consumer Code. It covers all the factors that contribute to a high standard of consumer service, before, during and after a contract is agreed.
These include:

  • Clear information on the systems planned and their performance

  • Acceptable sales and marketing techniques

  • Arrangements for installing and connecting the system

  • The selection and quality of goods supplied

  • Details of the conditions of business that apply

  • The standard of any installation and other on-site work

  • Guarantees, and any maintenance and after-sales services needed

  • What action will be taken to deal with any problems

  • Arrangements for monitoring and continuously improving the Code

You can find more details about this scheme at: www.realassurance.org.uk

 

 

To find out more, contact us on  01633 53 54 55